Privacy policy
Amore Petals & Gifts is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and delivery address, payment details, and other details provided during checkout or account registration.
- Order Details: Products ordered, special instructions, and recipient information (such as name, address, and phone number).
- Technical Information: IP address, browser type, device information, and browsing data collected through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including delivery and customer support.
- To send you order confirmations, delivery updates, and any necessary communication regarding your purchase.
- To improve our website, products, and customer experience.
- To send promotional offers, newsletters, or updates (you can opt out of marketing communications at any time).
- To comply with legal requirements or resolve disputes.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share information with:
- Delivery Partners: To ensure your orders are delivered accurately and on time.
- Payment Processors: To securely process transactions.
- Service Providers: For website hosting, email communication, and marketing analytics.
- Legal Authorities: If required by law or to protect our legal rights.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. This includes secure payment gateways, encrypted data storage, and restricted access to sensitive information.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember preferences, and analyze website performance. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications.
- Request a copy of your data or lodge a complaint with a data protection authority.
For assistance, contact us at amore.petals.gifts@gmail.com
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us at:
Amore Petals & Gifts
amore.petals.gifts@gmail.com